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When an organization begins its journey towards a business goal that will require major change, Partners through Change, Inc. (PTC) is there to help. While transitioning from the current "comfort" stage to a changed work environment, PTC as an unbiased third party consultant, provides guidance, challenges the current business assumptions, and holds accountable any implementation activities. Types of services PTC provides:
  • managing projects from start through successful implementation
  • facilitating strategy development and focus
  • developing new or modifying existing work processes into efficient procedures with associated roles/responsibilities and documented SOP's/work instructions
  • creating new organizational designs
  • modeling new cultural behaviors
  • coaching leadership
  • training on technical topics (e.g. internal auditing, statistical process control, six sigma, lean thinking, problem solving) as well as on soft issues (e.g. team building, conflict resolution, change management), See examples: Training Overview
  • identifying/developing a management information infrastructure
  • conducting 3rd party assessments (e.g. regulatory)
PTC tailors each project according to the client's needs to improve performance and achieve identified goals. The common thread used to design a comprehensive approach and implement the optimal solution is Total Quality Management (TQM) philosophies, tools, and techniques. (see Approach Section)