For an organization to stay in business AND prosper, it must be agile and able to easily adapt to changing conditions, whether due to internal or external factors.
When change is inevitable, all stakeholders want to know what the change is going to look like, when it's going to happen, and how/if they personally will be impacted. Oftentimes, however, it is only symptoms of a needed change that are initially addressed. The root cause usually is not recognized. PTC helps to uncover the root of the problem quickly so as not to waste time or cause rework later.
Although easier to provide the answer, PTC prides itself in transferring knowledge and critical thinking skills to a client so that they may become self-sufficient. In order to do so, PTC uses an effective methodology (see inset) to take a project from an idea through to successful implementation
Our approach is to work with an organization by helping them identify the problems they should be solving, identify root causes to these problems, set goals, determine alternative methods, navigate through the decision making process, implement the changes needed, measure their success in achieving those goals, and ultimately enable them to sustain problem solving in the future.
In a nutshell, PTC engages client personnel to determine core issues, builds buy-in by facilitating them through the discovery process and then orchestrates implementation. This is the approach that has been successful for Partners Through Change, Inc.
We have found that when people within an organization understand the reason why change needs to happen and have an opportunity to be part of the solution, acceptance and implementation will happen more efficiently and effectively. This methodology has a longer upfront development time, but the total time for full change implementation is substantially shortened. In addition, the likelihood of employees accepting or "owning" the change is higher. And they will have had the skills and knowledge transferred to them to maintain the ability to proactively change the next time internal or external factors dictate.